Effective Date: 09-08-2024
Lung Matrix (“we,” “our,” or “us”) currently provides free access to educational resources and services on our website [www.lungmatrix.com] (the “Site”). However, we may introduce paid services, products, or premium content in the future. This policy outlines the terms and conditions that would apply to any paid services and our refund policy.
1. Free Access
As of the Effective Date, all content and services provided on Lung Matrix are free of charge. Users can access educational resources, participate in forums, and utilize other features without any cost. No payment is required to access the Site or its content.
2. Introduction of Paid Services
In the event that Lung Matrix introduces paid services, products, or premium content, the following terms will apply:
- Subscription and One-Time Fees : Lung Matrix may offer certain services or content on a subscription basis or for a one-time fee. The pricing and payment terms will be clearly outlined at the time of purchase
- Payment Methods : Users will be able to pay for services or products using secure payment methods, including credit/debit cards, online payment gateways, or other methods as specified on the Site.
- Access to Paid Content : Upon successful payment, users will receive access to the paid content or services as described in the purchase details. Access to such content may be immediate or delivered within a specified timeframe.
3. Refund Policy
We are committed to providing quality content and services. In the event that paid services or products are introduced, the following refund policy will apply:
- No Refunds for Digital Content : Due to the nature of digital content, all sales are final, and we do not offer refunds once access to the content has been granted. This includes, but is not limited to, online courses, downloadable materials, and premium articles.
- Service Cancellations : If you have subscribed to a service that is delivered over a period of time (e.g., a subscription to premium content), you may cancel your subscription at any time. However, no refunds will be issued for any payments already made. You will retain access to the service until the end of the billing cycle.
- Technical Issues : If you experience technical difficulties that prevent you from accessing paid content, please contact our support team at [Your Contact Information]. We will make every effort to resolve the issue. If the issue cannot be resolved, we may, at our discretion, offer a refund or credit for future use.
- Refund Exceptions : In rare cases, we may offer refunds at our discretion for circumstances such as duplicate payments or billing errors. Requests for refunds must be made within [X] days of the original purchase and will be reviewed on a case-by-case basis.
4. Future Changes
Lung Matrix reserves the right to modify or update this Paid Service and Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically to stay informed of any updates.
5. Contact Information
If you have any questions or concerns about this Paid Service and Refund Policy, please contact us at: